Have a question or a unique request? We're here to help.
Whether you need a personalized recommendation for your next marathon watch, or you're looking to equip your entire company with wellness trackers, our expert team at Solstice Gear is ready to assist. Reach out and let's talk tech.
Get in Touch
We'd love to hear from you. Please use the form below for any questions, and we'll get back to you as soon as possible.
Business Hours
Mon - Fri: 9am - 6pm EST
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Headquarters
1200 Tech Plaza, Suite 400
Silicon Valley, CA 94025
Our Commitment
- Dedicated support for individual athletes
- Specialized corporate wellness services
- Expert tech troubleshooting
Corporate & Bulk Inquiries
Join elite organizations partnering with Solstice Gear to drive performance and health longevity. We provide customized dashboards, bulk pricing for gym environments, and dedicated account management for teams of all sizes.
- Enterprise-grade data security
- Real-time engagement analytics
- Custom API integrations
Quick Answers
Find instant solutions for the most common questions
What is your return policy?
We offer a 30-day, no-questions-asked return policy for all unworn wearables in their original packaging. Solstice Gear prioritizes your satisfaction above all else.
Do you ship internationally?
Yes, we ship to over 60 countries. International shipping rates and delivery times vary by location but typically take 7-14 business days.
How can I track my order?
Once your tech leaves our warehouse, you will receive an email with a tracking link. You can also view status updates in your user dashboard.
"Implementing Solstice Gear wearables for our 500-person firm transformed our wellness culture. Their B2B support and bulk logistics were flawless throughout the entire rollout process."
"Why did we choose Solstice Gear? Because their response time is unmatched. When our gym's tracking system glitched, they had us back online in hours."